Book With Rize

Privacy Policy

Last updated 27 July 2026

This policy covers the website at bookwithrize.com, its venue booking sub-sites, and the Book With Rize iPhone app. It is written to describe what the software actually does rather than to cover every theoretical case.

The short version. We do not run advertising, we set no tracking cookies, and we do not sell or share your data with data brokers. Almost everything you do here stays on your own device until you deliberately send it to us. The two things that do leave your device are the messages you type into the concierge chat, and the booking request you choose to send over WhatsApp.

Who we are

SIXTHSENSE INTELLIGENCE — FZCO, Dubai, United Arab Emirates, trading as Book With Rize, is the controller of the personal data described here.

For anything in this policy, including access and deletion requests, contact Amjad Razek at aj@therizegroup.com.

What we collect

Stored on your device only

The website uses browser local storage, and the app uses the equivalent on-device storage. None of it is transmitted to us or to anyone else. Clearing your browser data, or deleting the app, erases all of it permanently.

WhatWhy
Your itinerary — venues, dates, guest countsSo it survives a page reload
Free-text notes you add to an itinerarySo they are there when you send it
Theme and language choiceSo the site opens the way you left it
App: your name and email from Apple or Google sign-inTo attach to booking requests you send
App: a cached copy of the venue directorySo the app works without a connection

The concierge chat

Messages you type into the chat are sent to our server and on to OpenAI to generate a reply. Whatever you type is included, so if you give a name, a phone number or an occasion, that goes too. We do not store the conversation: it exists for the length of the request and is not written to any database of ours. OpenAI processes it under their own terms and retains it according to their policy.

Your IP address is briefly counted at our edge to rate-limit abuse of that endpoint. The counter holds a number, not a log of what you asked, and expires within the hour.

Booking requests

When you send an itinerary or a booking request, the site or app opens WhatsApp with a message already written. Nothing is sent until you press send in WhatsApp. From that point the message is an ordinary WhatsApp conversation between you and our desk, carried by Meta, and we keep it in order to arrange your booking.

Signing in

Sign in with Apple or Google is optional — you can use the app as a guest with no reduction in what you can see. If you do sign in, the provider gives us your name and email address. We keep them on your device and attach them to booking requests so the desk knows who is asking. We operate no account server: there is no profile of you held anywhere by us, and signing out removes it from the device.

If you use Apple's Hide My Email, we only ever see the relay address.

What we do not collect

Payments

Where a venue page takes a deposit, payment is handled entirely by Stripe on Stripe's own checkout. Card details are entered on Stripe's systems and never reach ours. We receive only the confirmation that a payment succeeded and the booking reference attached to it.

Who your data reaches

WhoWhatWhen
OpenAIYour chat messagesOnly if you use the concierge chat
Meta (WhatsApp)The booking message you sendOnly when you press send
StripePayment detailsOnly if you pay a deposit
Apple / GoogleSign-in onlyOnly if you choose to sign in
CloudflareHosting and deliveryAlways, as infrastructure
MatterportThe 360° tours embedded on venue pagesOnly when you open a tour
The venueYour name, date and party sizeWhen we arrange your booking

We do not sell personal data, and we do not share it for anyone else's marketing.

Transfers outside the UAE

Some of those providers process data outside the United Arab Emirates, principally in the United States and the European Union. Where that happens it is because the service is necessary to deliver what you asked for — a chat reply, a payment, a message — and it is carried out under the provider's own contractual safeguards.

How long we keep things

Your rights

Under the UAE Personal Data Protection Law, and under the GDPR where it applies to you, you may ask us to give you a copy of the personal data we hold, correct it, delete it, restrict or object to how we use it, or withdraw consent you previously gave.

In practice most of what this site holds is on your own device and under your control. For anything held by us — principally a WhatsApp conversation or a payment record — write to aj@therizegroup.com and we will respond within 30 days. You may also complain to the UAE Data Office.

Children

This service is for adults. Many of the venues listed are licensed premises with a minimum age of 21. We do not knowingly collect data from anyone under 18.

Changes

If this policy changes materially we will update the date at the top and, where the change affects you, say so in the app or on the site.